Privacy Policy

Your account at 999kt Privacy Our top priority

Everything is clearly explained here — what information you provide to 999kt, how it is collected, where it is stored, how it is used, and what your rights are. We believe transparency is the foundation of trust.

Last Updated: January 2026

Section 01 Introduction & Scope

999kt is an internationally certified online gaming platform built specifically for players in Bangladesh. This privacy policy outlines how 999kt collects, stores, processes, and safeguards your personal information. By using the 999kt website or app, you agree to this privacy policy, which forms a binding agreement between you and us.

999kt believes you should have full control over your personal information. That's why we explain every aspect of how we collect and use your data in plain, clear language — so you can make fully informed decisions.

  • This privacy policy applies to both the 999kt.win website and the mobile app.
  • By using the platform, you are deemed to have accepted this policy.
  • The Bengali version is provided for reference only; the English version is legally binding.
  • 999kt does not knowingly collect information from individuals under the age of 18.

If you have any questions about this privacy policy, please contact our support team. We are always ready to help.

Section 02 What types of information we collect

999kt only collects information that is necessary to provide our services. Collecting excessive or unnecessary data goes against our policy. The types of information we collect are described below.

Types of Data Example Reason for Collection
Identity Information Full name, date of birth, national ID number KYC verification and age confirmation
Contact Information Mobile number, email address Account registration and communication
Financial information BKash/Nagad number, transaction history Deposit & Withdrawal Processing
Technical Information IP address, device information, browser Security & Fraud Prevention
Gaming Information Betting history, favorite games, login time Service Improvement & Responsible Gaming

Financial information is always stored in encrypted form. Full payment numbers are never kept in plain text.

Section 03 How your information is used

999kt uses your information solely for the purposes outlined below. Any misuse or unauthorized use of your data is strictly against our privacy policy.

  • Account management: For registration, login, password recovery, and KYC verification.
  • Transaction Processing: Accepting deposits, processing withdrawals, and verifying transactions.
  • Customer Support: To help resolve your complaints, questions, and issues.
  • Security Assurance: Detecting and preventing fraud, money laundering, and abuse.
  • Responsible Gaming: Unusual gaming behavior is detected and assistance is provided in a timely manner.
  • Service Improvement: To analyze user experience and improve the platform.
  • Marketing Communications: Promotional offers are only sent with your consent.

Your information is never sold to third parties. Your consent will always be obtained before your data is shared for marketing purposes.

Section 04 Data Storage & Security

999kt follows the highest industry standards to protect your information. All data is stored on internationally certified servers, accessible only to authorized personnel for specific, defined purposes.

  • 256-bit SSL Encryption: All data transmissions are secured with the highest standard of encryption.
  • Firewall Protection: Advanced firewall and intrusion detection systems are in place.
  • Regular Audits: Third-party security experts conduct regular system audits.
  • Retention Period: Data is generally retained for up to 5 years as required by law.
  • Access control: Role-based access control (RBAC) is used to manage staff permissions.
  • Backup System: Daily encrypted backups are stored on secure servers.

Your password is never stored in plain text. It is secured using advanced hashing algorithms.

Section 05 Data Sharing & Third Parties

999kt does not sell your information to third parties under any circumstances. However, certain information may be shared in the limited situations described below.

  • Payment Provider: Only the information necessary to process transactions is shared with bKash, Nagad, and Rocket.
  • Regulatory Authority: Information may be disclosed when required by law or government directive.
  • Technology Provider: Limited data is shared with trusted technology partners for the purpose of operating the platform.
  • Law enforcement: When required by court order or for the purposes of an investigation.

We have strict confidentiality agreements with all third parties. They may only use your information for specified purposes and are not permitted to share it with anyone else.

Section 06 Cookies & Tracking Technologies

The 999kt website uses cookies and similar technologies to enhance your experience. Cookies are small data files stored in your browser that help recognize you on return visits.

  • Essential Cookies: Essential for login sessions and security; these cannot be disabled.
  • Functional Cookies: Remembers your preferences, language, and settings.
  • Analytics Cookies: Helps analyze website usage to improve our services.
  • Marketing Cookies: Used to show personalized offers only with your consent.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may limit some features.

Section 07 Your privacy rights

You have several important rights regarding your personal information at 999kt. To exercise these rights, please contact our support team.

Right to Access

You can request to view what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

Request deletion of your data where there is no legal obligation to retain it.

Right to Restrict Processing

You may request that data processing be stopped under certain circumstances.

Right to Data Portability

Request a copy of your information in a structured format.

Right to object

You may opt out of your information being used for marketing purposes.

999kt will respond to rights requests within 30 days of receipt. Complex cases may take up to 90 days.

Section 08 Protection of Children's Privacy

999kt strictly does not provide services to anyone under 18. We do not knowingly collect data from minors. If we become aware that a minor's information has been collected inadvertently, it will be deleted immediately.

  • Age verification is mandatory at the time of registration.
  • If there is any doubt, age must be verified by submitting KYC documents.
  • Parents and guardians can report suspicious accounts to our support team.

If a user is found to be underage, their account will be closed immediately and arrangements will be made to return any deposited funds to their guardian.

Section 09 Privacy Policy Updates

999kt may update this privacy policy from time to time. Changes may be made due to legal requirements, service improvements, or security reasons. For any significant changes, registered users will be notified in advance via email or in-app notification.

  • The "Last Updated" date at the top of this page will always reflect the latest revision.
  • For significant changes, notice will be given at least 30 days before they take effect.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
  • Archives of previous versions are available upon request.

Section 10 Contact & Complaints

For any questions, complaints, or requests to exercise your rights regarding our Privacy Policy, please contact us through the channels below.

  • Email: [email protected]
  • Live Chat: 24/7 Bengali support with an average response time of 5 minutes.
  • Email response time: Responses are typically provided within 24-48 hours.

Once your privacy complaint is submitted, you will be issued a reference number. You can use this number to track the progress of your complaint.

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Our commitment

How secure is your information at 999kt

End-to-end encryption

All data between your device and our servers is protected with 256-bit SSL encryption. No one can intercept your information in transit.

Identity Protection

Your national ID and personal details are stored in an encrypted vault. Only authorized personnel can access them for specific purposes.

No Data Sales

999kt never sells your information to third parties. Your privacy is not part of our business model.

Regular Security Audits

Third-party experts regularly audit 999kt's security systems, identifying vulnerabilities and ensuring they are resolved.

Your control

You can view, correct, or delete your data directly from your account settings — no complicated process required.

Instant Alerts

You will receive instant SMS and email alerts for new logins, password changes, or any suspicious activity on your account.

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Your privacy is protected — join 999kt today

999kt is fully committed to keeping your information secure. Open an account with confidence and enjoy your welcome bonus.

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Common Questions

Privacy FAQs

Never. 999kt does not sell your personal data to any third party. In limited cases — such as payment processing — only the necessary information is shared with trusted partners, who are bound by strict confidentiality agreements.

After account closure, certain information must be retained as required by law (typically 5 years). Once this period ends, the data is permanently deleted. Contact our support team to request deletion.

Your bKash, Nagad, or Rocket number is stored with the highest level of encryption. No staff member can view the full number — only the last few digits are visible. All transactions are processed through SSL-secured channels.

Yes, at any time. Every marketing email includes an "Unsubscribe" link at the bottom. You can also turn off marketing communications through your account settings or by contacting our support team. Please note that important transactional and security-related messages cannot be disabled.

Yes. In accordance with international data protection regulations, in the event of a data breach, the relevant regulatory authority will be notified within 72 hours and affected users will be informed as quickly as possible. 999kt is fully committed to transparency in such matters.
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